General handling & Cleaning: Ceramic is relatively fragile and should be treated with care. To avoid damage, never tap the piece against anything. To dislodge debris use a toothpick or blow through it. The exterior may be wiped off with isopropyl alcohol. To clean interior, pour in a mixture of isopropyl alcohol and coarse sea salt over a sink while plugging holes. Shake and pour out liquid. Repeat as needed. Rinse with water when finished.

Gold: Our gold finish is a 22kt real gold overglaze that is brushed onto the glazed piece and fired on. Gently use a micro fiber cloth to remove smudges. Avoid abrasives or repeated rubbing which can scratch the gold. 

Shipping: Orders ship within two business days of purchase. Default shipping method is USPS First Class or First Class International. 

Returns: Returns on unused goods may be requested up to ten days of order’s arrival. Shipping charges are non-refundable and return shipping is the buyer's responsibility. Due to the inherent fragile nature of ceramic, we do not issue refunds or replacements for broken pieces. Please handle with care and consideration for the material.